Privacy Policy

1. Scope of Privacy Policy

This Privacy Policy pertains to the privacy practices of Braid Technologies, Inc., specifically in connection with the use of all Braid websites under the domain braidfi.com and associated services (collectively referred to as the “Service”). Please read this Privacy Policy alongside our Terms of Service. In case of any inconsistency between this Privacy Policy and our Terms of Service, the Terms of Service will prevail.

This Privacy Policy does not extend to third-party websites accessed through our Service. While we may provide links to external websites we deem useful, we do not investigate their security measures or privacy policies. Users accessing third-party sites through our links are subject to the respective site’s privacy policy.

2. Information Collection and Usage

We do not automatically collect personally identifiable information unless provided by you through forms or registration. We compile statistics on website traffic to understand usage patterns but do not include personally identifiable information unless you’re logged in. Information collected may include your IP address, browser details, and computer attributes. If you register and sign in, we may track your usage of the Service.

Personally identifiable information collected may include your name, contact details, and the nature of your information request. We use cookies to enhance user experience and track preferences. You can adjust your browser settings to manage cookie preferences, though this may impact certain features.

Information collected is used to fulfill requests, improve our services, conduct research, and provide anonymous reporting.

3. Sharing and Disclosure

We do not sell personally identifiable information to third parties. However, we may share such information with trusted third-party service providers strictly for Service-related purposes. In the event of a merger or acquisition, your information may be transferred, and you will be notified accordingly. We may also disclose information if required by law or to protect our rights and interests.

4. Information Protection

We employ reasonable measures to safeguard personally identifiable information, including industry-standard encryption and access controls. However, please note that no method of transmission over the Internet is entirely secure. By providing information to us, you consent to its storage and transfer to our servers in the United States.

5. Data Retention

We retain personally identifiable information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When data is no longer needed, we take reasonable steps to delete or anonymize it. You may request deletion of your data at any time by contacting us at support@braidfi.com.

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, or sell.
• The right to request deletion of your personal information.
• The right to opt out of the sale or sharing of your personal information. We do not sell personal information.
• The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at support@braidfi.com. We will respond to verifiable requests within the timeframes required by applicable law.

7. Changes and Notifications

We will provide access to your personally identifiable information upon request. You can contact us to update or delete your data. This Privacy Policy is subject to updates, with any changes being effective upon posting on the Service. We encourage regular review to stay informed about our practices.

8. Jurisdiction

The Service is operated from the United States and is subject to U.S. laws. It is not intended for use subject to other jurisdictions’ laws.

9. Artificial Intelligence and Automated Processing

Braid Technologies uses AI-assisted tools internally to support software development, customer support operations, and marketing activities. These tools may process anonymized or aggregated data to improve our services. We do not use automated decision-making that produces legal or similarly significant effects on users.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at support@braidfi.com.